Thank you for shopping with us. We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your subscription, we offer a 14-calendar-day refund policy.
Refunds
If you decide to request a refund within 14 calendar days of your purchase, please email us at support@iptvnerds.com and provide us with your name, order number, and the reason for your refund request.
Once we receive your refund request, we will process your refund as soon as possible. Please note that the refund may take up to 5 business days to appear on your account.
No Questions Asked
We understand that sometimes things don’t work out, and that’s okay. We offer a no questions asked refund policy within 14 calendar days of your purchase. You don’t have to provide us with a reason for your refund request.
Exceptions
While we strive to provide the best customer experience possible, there are some exceptions to our refund policy. We do not offer refunds for the following:
- Subscription services that have been used for more than 14 calendar days.
- Subscription services that have been resold or transferred to another person.
- Subscription services that have been shared with others.
- Subscription services that have been used to violate our terms of service.
Contact Us
If you have any questions or concerns about our refund policy, please don’t hesitate to contact us at support@iptvnerds.com or chat through Whatsapp or Telegram. We are here to help you and ensure that you have a positive shopping experience with us.
